Draftline Technologies LLC Privacy Policy

Last Updated: August 23, 2025

Draftline Technologies LLC (“Draftline”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy explains the types of information we collect, how we use it, and the rights and choices available to you. It applies to all users of our websites, mobile applications, software, and services (collectively, the “Services”).

1. Information We Collect

We collect the following categories of information:

A. Personal Information

  • Contact details (name, email address, mailing address, phone number)

  • Account credentials (username, password, unique identifiers)

B. Business & Professional Information

  • Company name, size, type, and related operational details

  • Beer brand data, service event results, and draft system information

C. Device & Technical Information

  • Device identifiers (e.g., mobile device ID, carrier, device type)

  • App version, browser type, operating system, IP address

  • Usage activity (features accessed, content viewed, purchase history)

D. Location Information

  • Real-time geolocation of Draftline Technicians during service events

  • Check-in/check-out timestamps and routes for quality and compliance tracking

  • Wi-Fi and cell tower proximity (if enabled on your device)

2. How We Use Information

We use the information collected for the following purposes:

  • Service Delivery & Operations

    • Verify technician presence at customer locations

    • Provide route mapping, directions, and check-in/out tracking

    • Support scheduling, dispatching, and performance reporting

  • Data & Analytics

    • Retain, analyze, and report on resultant beer brand and draft system data

    • Improve draft quality compliance and generate industry insights

    • Develop new Draftline products, services, and analytics tools using anonymized and aggregated resultant data

    • Conduct research and development to enhance our Services

  • Customer Support & Communication

    • Respond to inquiries and provide requested services

    • Send product updates, push notifications, or service alerts

    • Manage accounts, billing, and contractual obligations

  • Security & Compliance

    • Detect, prevent, and investigate fraud or unauthorized access

    • Comply with applicable laws, regulations, and contractual requirements

3. Ownership of Beer Brand & Resultant Data

By using the Draftline Technician mobile app and related Services, you acknowledge that:

  • Draftline retains ownership of beer brand data, line cleaning results, and all resultant datasets generated through the Services.

  • This data may be anonymized, aggregated, and incorporated into new or existing Draftline products, services, analytics platforms, and industry reports.

  • Resultant data may also be combined with third-party datasets for benchmarking, compliance reporting, or to create new solutions that enhance the draft beer ecosystem.

  • Personal identifiers of technicians and end-users are never published or commercialized without explicit consent.

4. Sharing of Information

We share personal information only as follows:

  • With Your Employer or Authorized Account Holder
    Location data, technician activity, and service outcomes may be shared with your employer or contracting company as part of service compliance.

  • With Service Providers
    Third-party vendors assisting with hosting, analytics, shipping, payments, and customer service may access information strictly to perform their functions.

  • For Legal & Safety Reasons
    To comply with subpoenas, lawful requests, or enforce our rights; to protect the safety of users and third parties; or in connection with a merger, acquisition, or sale of assets.

  • Resultant Data Restriction
    Only Draftline may use resultant beer brand and draft system data to create new products or services. Third parties are not permitted to commercialize or repurpose resultant data without explicit written authorization from Draftline.

  • With Consent
    We will request your explicit consent before sharing information in ways not covered by this policy.

5. Tracking Technologies & Advertising

We and our partners use cookies, beacons, and similar technologies to:

  • Monitor app and site usage patterns

  • Improve performance and marketing effectiveness

  • Deliver personalized content and recommendations

You can control cookies and tracking through your browser or device settings.

6. Data Retention

  • Technician Geolocation Data: Retained indefinitely for compliance, audit, and historical service verification purposes.

  • Personal Identifiable Information (PII): Retained as long as your account is active or as required by law. Deletion may be requested (see Section 7).

  • Beer Brand & Resultant Data: Retained permanently as part of Draftline’s proprietary datasets and may be leveraged to build or enhance other Draftline products and services.

7. Your Privacy Rights

Depending on your location (e.g., California, EU/EEA), you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update or correct inaccuracies.

  • Deletion: Request deletion of identifiable personal data (excluding geolocation records tied to service compliance and resultant brand data).

  • Portability: Receive your data in a structured, machine-readable format.

  • Opt-Out: Decline marketing communications and push notifications.

Requests can be made by contacting us at: support@draftlinetechnologies.com

8. Security

We use industry-standard safeguards, including encryption (SSL/TLS), access controls, and monitoring to protect your information. While no system can guarantee absolute security, we continually update our practices to align with leading global standards.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email and/or a prominent notice within the app or website. Please review periodically for updates.

11. Contact Us

Draftline Technologies LLC
400 N. New York Ave Suite 208
Winter Park, FL 32789
United States

Email: support@draftlinetechnologies.com
Phone: 407-915-0698